Privacy Policy

Your Privacy Matters to Us

At , we prioritize your privacy and value the trust you place in us. This Privacy Policy outlines the types of personal information we collect, the channels through which we gather it, how we utilize this information, the choices you have regarding your data, and the methods to contact us concerning our privacy practices. Additionally, we detail the measures we take to safeguard your information.

Important: does not share or rent any information from our database to third parties.

1. Information We Collect

We may collect personal information about you from various sources, including when you subscribe to our newsletter, make a purchase, register at our store, participate in a giveaway endorsed by our brand, or complete our skin diagnostics form. Specifically, we may gather the following information:

  • Identity and Contact Information: Includes your name, date of birth, phone number, email address, shipping and billing addresses, tax identification number, purchase history, interactions with our customer support team, favorite products, skin type and concerns, and any other personal information you voluntarily provide.

  • Transaction Information: Depending on your chosen payment method, we may collect details such as the issuing bank, card type, partial card number, or associated account information.

  • Technical Information: Includes your Internet Protocol (IP) address, login data (excluding passwords), browser type and version, location and time zone, language preferences, operating system, and access platform whenever you access our website.

  • Marketing and Communications Preferences: Covers your preferences regarding receiving marketing communications from us and your contact preferences.

  • Social Profile Information: We may collect publicly available information related to your social media profiles and the social networks you use.

2. Information You Provide

You may choose to provide personal information to us in various ways, such as participating in promotions, making purchases on our website or through our social media channels. The personal information you may provide includes your name, gender, phone number, email, age, date of birth, address, tax number, registration name, purchase history, product preferences, skin condition and concerns, contact information of friends you wish us to reach out to, and content you deliberately share with us, such as videos, photos, reviews, articles, comments, location data, and connections.

3. How We Use Your Information

We may use the information you provide to:

  • Tailor the communications we send to you
  • Promote products that match your interests
  • Offer services related to your preferences
  • Access your purchase history for maintenance or to assist with inquiries
  • Locate your purchases
  • Update your data with your consent
  • Respond to your questions
  • Process and invoice your purchases
  • Provide support before, during, and after your purchase
  • Send invitations to special events

Additionally, we may use your information for other purposes, provided we give you specific notice when collecting such information.

4. Cookies, Web Server Logs, Web Beacons, and Google Analytics

employs various marketing, advertising, and analytical tools to manage our business effectively, segment our offerings, and help clients find or discover products of interest. These technologies include web beacons, pixels, ad tags, and cookies, as well as services from websites and social networks like Facebook Custom Audience. Our advertisements are displayed based on your preferences (e.g., products you’ve viewed on our site).

  • Cookies: We use cookies to store information about your visit to our site, enhancing performance and providing a more personalized service. Cookies are small text files sent from our site and stored in your browser. On future visits, stored data can be retrieved to improve your browsing experience, such as displaying your preferred language and currency or showing products previously added to your shopping cart.

  • Google Analytics: We utilize Google Analytics to track page views, navigation paths, and other visit details to improve our website’s functionality.

  • Social Media Integration: We integrate tools from Facebook, Twitter, YouTube, Google+, Instagram, and Pinterest to enable sharing of products, blog posts, and pages with friends. These services use cookies to record profile and login information, as well as interactions between our store and social networks.

  • Web Server Logs: These logs may collect information about the web pages that directed you to our site and your device’s IP address.

When you access a site that uses cookies, you will be notified and given the option to accept or decline their use. While not mandatory, rejecting cookies may limit your access to certain site features.

Note: You can opt out of being tracked by Google Analytics by installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.

5. Newsletters and Text Messaging

  • Text Messages: If you choose, you can provide your phone number to receive text messages with alerts about products, events, beauty and makeup tips, and promotions. You will receive approximately four messages per month. This service is completely free, with no charges applied.

  • Newsletters: By subscribing to our newsletter, you consent to receive emails containing information about our current campaigns, promotions, offers, beauty tips, online events, articles, discounts, and greetings. These emails are sent automatically via our newsletter service. We access your preferences, location, time zone, email, and name to tailor the newsletter content. You can receive approximately two newsletters weekly. This service is free.

To unsubscribe from text messages or email newsletters, please contact us at .

6. Sharing Your Data

does not sell or rent your information to third parties. However, we share your data with the following types of entities as an integral part of our business to provide our online products and services:

  • Payment Processing Partners: Including banks, payment service providers, distributors, and carriers.
  • Service Providers: Such as marketing agencies, advertising partners, and website hosting services that assist us in managing our online platform.
  • Tax Authorities: To comply with invoicing requirements for your purchases.

Additionally, your information may be disclosed as required by law, through legal processes, to law enforcement authorities, or when necessary to prevent fraudulent or illegal activities.

7. Protecting Your Personal Information

employs appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All information you provide is stored on secure servers. We use SSL software to encrypt payment-related information, ensuring enhanced security and preventing potential fraud. For added security, all payment transactions are processed automatically by PayPal (depending on your chosen payment method). Consequently, does not store any personal or banking data related to your transactions.

However, please note that no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute confidentiality under all circumstances. We are committed to continually updating our security measures to maintain the integrity and confidentiality of your information.

8. Data Retention

We retain your information for as long as you have an account with us or as necessary to provide our services. However, due to legal obligations, fraud prevention, and misuse prevention, or to comply with our Terms and Conditions, we may retain certain essential data even after you have closed your account or ceased using our services.

9. Withdrawing Consent

You have the right to withdraw any consent you have previously provided or to object to the processing of your personal information at any time for legitimate reasons. We will honor your preferences moving forward. In some cases, withdrawing your consent may prevent you from accessing certain products or services. To review, change, or delete your personal information, please email us at .

10. Accessing and Updating Your Personal Information

Subject to applicable laws, you may have the right to request access to and obtain details about the personal information we hold about you, update or correct inaccuracies in your data, and request the blocking or deletion of your information when appropriate. Access rights may be limited in certain circumstances by local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

To review, update, or delete your personal information, please contact us at .

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified via email. Please revisit this page periodically to stay informed about any updates to our Privacy Policy.

If you have any questions or require further information, please contact us at .